Shipping Information

SUMMER SHIPPING NOTICE:  DARK CHOCOLATE STARTS TO MELT AT 75 DEGREES FAHRENHEIT!!  Summer shipments are packaged using insulated packaging plus ice packs.  We do our best to get your order to you quickly and cool enough to prevent the dark chocolate from melting (nobody likes a gooey bar).  Summer-time shipping fees are subject to increase during the summer months as a result of costly packaging and faster ship times to ensure you receive your Stabilyze bars before they melt in a hot delivery truck or sitting on a front porch when the temperature is soaring.

Orders received before 2pm Pacific Time will generally ship the same business day via Fed Ex when an order is received.  Orders received after 2pm will generally ship the next business day. Because our product is temperature sensitive due to the dark chocolate coating, we may need to alter the ship day if the temperatures are above 80 degrees and the ship time is more than three days.

We will notify you immediately if we need to alter an expected shipping day.

Delivery Options:
Standard Delivery- Ground (2-8 Business Days depending on location) NOT AVAILABLE FOR ALASKA AND HAWAII
Express Delivery (3-4 Business Days)
Rush Delivery (1-2 Business Days)
Rush Delivery is available for most ZIP codes. Signature may be required for delivery.

Tracking Your Package:
We know you are eager to receive your order. When your package ships, we will send you an e-mail notification with the tracking number.

Changes to your Order:

If you need to make a change to your order, please notify us the same day that  your order has been placed. We can be contacted via the following means:

Phone- 425-487-6771


Failure to contact us immediately may result in a change order and restocking fee if product needs to be returned.

Restocking Fees: If product is returned to us without specific cause, a 20% restocking fee will be charged to the credit card used to make the purchase.

Our Guarantee To You:

We want you to be 100% happy with your order of Stabilyze® bars from Innova Nutrition Corp. If there is a reason you are not satisfied with the product you have received or the service you have been provided, please notify us immediately.  We will always do what we can do ensure your satisfaction!